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Account & Billing
Manage your subscription, update payment methods, set up a custom domain, and view invoices.
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Subscription Plans
- RocketHockey offers simple, transparent pricing starting at $25/month.
- All plans include full access to scheduling, roster management, stats tracking, and a public league website.
- There are no per-player fees — manage as many players as your league needs.
- Stats tracking is included in every plan at no extra cost (unlike competitors who charge add-on fees).
- Billing is monthly with no long-term contracts. Cancel anytime.
- View your current plan and billing status in Organization Settings > Billing.
Pro tip: Annual billing is available at a discount. Contact us to switch to annual billing and save.
Upgrading Your Plan
- To upgrade, go to Organization Settings > Billing and click "Change Plan."
- Select your new plan and confirm. The upgrade takes effect immediately.
- You'll be charged a prorated amount for the remainder of your current billing period.
- All your existing data (schedules, rosters, stats) is preserved when upgrading.
- If you need features not available in standard plans, contact us about custom enterprise plans.
- Downgrading works the same way — the change takes effect at your next billing date.
Pro tip: If you run multiple leagues under one organization, you only need one subscription.
Managing Payment Methods
- Go to Organization Settings > Billing to manage your payment methods.
- Click "Update Payment Method" to add or change your credit card.
- We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
- Your card information is stored securely by Stripe — RocketHockey never stores card numbers.
- If a payment fails, you'll receive an email notification with a link to update your payment method.
- You have a 7-day grace period after a failed payment before your account is affected.
Pro tip: Use a card that won't expire mid-season to avoid payment interruptions.
Viewing Invoices and Receipts
- All invoices are available in Organization Settings > Billing > Invoice History.
- Each invoice shows the amount, date, plan name, and payment status.
- Click on any invoice to view details or download a PDF for your records.
- Invoices are emailed to the organization admin automatically after each payment.
- For non-profit organizations, invoices include your organization's tax ID if provided.
- Need a custom invoice format? Contact support and we'll accommodate your accounting needs.
Pro tip: Download all invoices at year-end for easy tax preparation.
Custom Domain Setup
- Your league gets a free subdomain at yourleague.rockethockey.app by default.
- To use your own domain (e.g., www.yourleague.com), go to Organization Settings > Domain.
- Enter your custom domain and we'll provide the DNS records you need to configure.
- Add a CNAME record pointing your domain to rockethockey.app at your domain registrar.
- SSL certificates are provisioned automatically — your custom domain will have HTTPS.
- DNS changes can take up to 48 hours to propagate, though most complete within a few hours.
- You can use both your custom domain and the default subdomain simultaneously.
Pro tip: If you don't have a domain yet, register one at a registrar like Namecheap or Google Domains for about $12/year.
Canceling Your Subscription
- To cancel, go to Organization Settings > Billing and click "Cancel Subscription."
- Your account remains active until the end of your current billing period.
- After cancellation, your data is preserved for 90 days in case you decide to resubscribe.
- During the 90-day grace period, you can reactivate your account and all data will be restored.
- After 90 days, your data is permanently deleted.
- You can export your data (rosters, schedules, stats) before canceling in Organization Settings > Export.
Pro tip: If you only run a seasonal league, consider pausing your subscription during the off-season instead of canceling. Contact support to set this up.
Billing questions?
Our support team is happy to help with any billing or account questions.
Contact Support