Privacy Policy

We collect information you provide directly to us, including:

Account Information: When you create an account, we collect your name, email address, and password. Organization administrators may also provide organization name, contact details, and billing information.

Player Information: League administrators may input player data including names, jersey numbers, positions, and contact information to manage rosters and statistics.

Usage Data: We automatically collect information about how you interact with our services, including pages visited, features used, and time spent on the platform.

Device Information: We collect device type, operating system, browser type, and IP address for security and optimization purposes.

Payment Information: When you subscribe to paid plans, our payment processor (Stripe) collects payment card details. We do not store complete payment card numbers on our servers.

We use the information we collect to:

• Provide Services: Operate and maintain the RocketHockey platform, including schedule management, statistics tracking, and online registration.

• Process Payments: Handle subscription billing and registration payments through our secure payment processor.

• Communicate: Send service-related announcements, respond to inquiries, and provide customer support.

• Improve Services: Analyze usage patterns to enhance features, fix issues, and develop new functionality.

• Marketing: With your consent, send promotional communications about new features, updates, and relevant content. You can opt out at any time.

• Security: Detect, prevent, and address technical issues, fraud, and security threats.

• Legal Compliance: Comply with applicable laws, regulations, and legal processes.

We do not sell your personal information. We may share your information in the following circumstances:

With Your Organization: Player information is shared with league administrators within your organization for roster and statistics management.

Service Providers: We work with trusted third parties who assist in operating our platform: - Stripe (payment processing) - Clerk (authentication) - Resend (email delivery) - Vercel (hosting) - Supabase (database)

Legal Requirements: We may disclose information when required by law, court order, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

With Consent: We may share information with your explicit consent for purposes not covered by this policy.

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL.

• Access Controls: We restrict access to personal information to authorized employees and contractors who need it to perform their job functions.

• Infrastructure Security: Our platform is hosted on Vercel with enterprise-grade security, and our database is secured through Supabase's security protocols.

• Regular Audits: We regularly review and update our security practices to address emerging threats.

• Incident Response: We have procedures in place to detect, report, and respond to data breaches.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to certain exceptions.

Data Portability: Request a copy of your data in a portable format.

Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us.

Withdraw Consent: Where we rely on consent for processing, you may withdraw it at any time.

To exercise these rights, contact us at privacy@rockethockey.app. We will respond within 30 days.

For California Residents (CCPA): You have additional rights including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information. We do not sell personal information.

For EU/UK Residents (GDPR): We process data based on legitimate interests, contractual necessity, and consent. You have the right to lodge a complaint with a supervisory authority.

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Account Data: Retained while your account is active and for a reasonable period afterward.

• Transaction Records: Retained for 7 years for tax and legal compliance.

• Usage Data: Retained in anonymized form for analytics purposes.

• Marketing Preferences: Retained until you update them or delete your account.

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Youth hockey leagues may involve players under 18. We take children's privacy seriously:

• We do not knowingly collect personal information directly from children under 13.

• Player information for minors is provided by parents, guardians, or authorized league administrators.

• Parents/guardians may request access to, correction of, or deletion of their child's information by contacting the league administrator or us directly.

• We encourage parents to be involved in their children's online activities and to monitor their use of our services.

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately at privacy@rockethockey.app.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@rockethockey.app

Mail: RocketHockey Attn: Privacy Team 515 W. Side Square #725 Huntsville, AL 35763

Response Time: We aim to respond to all privacy-related inquiries within 30 days.

For general support inquiries, please use support@rockethockey.app.