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Notifications & Alerts

Keep your league connected with email notifications, SMS alerts, announcements, and automated reminders for every important event.

5 articles in this category

Email Notifications Setup

  • Navigate to Organization Settings > Notifications to configure your league's email notification defaults.
  • Enable automatic email notifications for game scheduling, score submissions, and roster changes.
  • Customize email templates with your league name, logo, and branding for a professional look.
  • Set up digest mode to bundle multiple notifications into a single daily or weekly email summary.
  • Preview and test any notification before enabling it for your entire league.

Pro tip: Use the email preview feature to see exactly what players receive before enabling new notification types league-wide.

SMS & Text Alerts

  • Enable SMS alerts under Organization Settings > Notifications > Text Alerts.
  • Players can opt in to text alerts by adding and verifying their phone number in their profile.
  • SMS alerts are ideal for last-minute schedule changes, game cancellations, and urgent announcements.
  • Set quiet hours to prevent text messages from being sent late at night or early in the morning.
  • SMS delivery reports let you confirm that critical messages were received by players.

Pro tip: Reserve SMS alerts for time-sensitive updates like cancellations and last-minute changes. Use email for routine communications to avoid alert fatigue.

Announcement Board

  • Access the Announcement Board from your league dashboard to post league-wide updates.
  • Create announcements with rich text formatting, links, and attached files.
  • Pin important announcements to the top of the board so they stay visible to all players.
  • Set expiration dates on announcements to automatically archive them after they are no longer relevant.
  • Choose whether to also push announcements via email and SMS to reach players who may not check the board.

Pro tip: Pin your most important announcements (like playoff rules or registration deadlines) and set everything else to auto-expire to keep the board clean.

Player Notification Preferences

  • Each player can customize their notification preferences from their profile settings page.
  • Players choose which categories they want to be notified about: games, scores, announcements, or payments.
  • Notification channel preferences let players pick email, SMS, or both for each category.
  • Frequency settings allow players to choose instant notifications or daily/weekly digests.
  • Admins can see which players have opted out of notifications to follow up through other channels if needed.

Pro tip: Encourage new players to set their notification preferences during registration so they never miss an important update.

Automated Reminders

  • Set up automatic game reminders that are sent to both teams 24 or 48 hours before game time.
  • Configure payment due date reminders to nudge players about outstanding registration fees.
  • Registration deadline reminders can be sent at intervals you choose (1 week, 3 days, 1 day before).
  • Roster confirmation reminders prompt captains to confirm their lineup before each game.
  • All automated reminders include relevant details like date, time, venue, and any action links.

Pro tip: Layer your reminders strategically — send a "heads up" one week before, a "reminder" 48 hours before, and a "last call" on the day of the deadline.

Need more help with notifications?

Our support team can help you configure the perfect notification setup for your league.

Contact Support